May 13, 2025
At GLC Business Services, we believe that some of the most effective solutions in business aren’t complicated. Often, the necessary changes are rooted in common sense. When you strip Lean Six Sigma down to its core, many of its most impactful principles align with what most of us already know intuitively: reduce waste, simplify the process, and listen to the people doing the work.
Along with other principles that align with following data and proving results through statistics, we’ve long been committed to Lean Six Sigma practices. For us, it has proven to be a powerful, structured methodology. Yet, the power doesn’t come from complexity, it comes from discipline and clarity. Time and again, we’ve seen organizations overcomplicate operations in ways that create unnecessary friction. Even with the most sophisticated tools and technology at our disposal, sometimes the best improvements can still be found while asking practical questions, rather than following a high-level theory.
Questions like:
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Why are we doing it this way?
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Is this step adding real value?
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What do our frontline employees suggest?
It sounds like common sense because it is common sense.
No one sets out to build waste into their workflows. Over time, inefficiencies sneak in. Our teams seek out deficits from the first audit. Whether it’s a form that no one uses anymore, a redundant approval, or the extra step that made sense five years ago but is now obsolete, lean practices and fresh eyes leave us equipped to seek those out and refresh processes with a clear path.
Lean Six Sigma gives us tools to spot and eliminate this kind of waste systematically, but the principle is simple: if it doesn’t add value, question its place.
We partner with clients to identify deficiencies and create leaner, more agile systems. Often, it's not about reinventing the wheel, it's about removing the mud from the treads.
In our experience, complexity is the enemy of execution. The more steps, the more approvals, the more exceptions add up to a probability that something goes wrong or gets lost in the process. Streamlined processes not only improve efficiency but reduce error, stress, and confusion.
While common sense often guides us to the right questions, data turns instincts into actionable decisions. In process improvement, intuition should spark investigation, but it's the numbers that confirm direction. At GLC, we use data not to overcomplicate, but to validate what teams already suspect. Metrics like cycle times and resource utilization help us quantify waste, measure progress, and ensure that improvements deliver real, measurable value. We love analytics, but not for its own sake. The goal is almost always oriented toward using data to back up the everyday logic that drives meaningful change.
We encourage our team experts to look at processes critically. The people closest to the work often already know where time is lost and where productivity lags. Yet, in the business of the day they become immune to the belief that changes can and should be made. People become complacent in their own expectations that things will not run smoothly. Sometimes, having tried and failed once to implement a new structure they simply stop trying.
This is one of the places that having a third party assessing those processes truly makes the difference. Not only does it offer the opportunity to have experts assess productivity, cost efficiency, and compliance, but it can also be an outlet for those watching for process improvement. One of the most undervalued tools that leadership has at their fingertips is the ideas of those who do the job every day. Speak to the people who experience the inefficiencies. A positive influence for the team will almost always have solutions worth implementing.
As a family owned business we know that respect for people starts with listening. We make it a point to involve frontline employees in process analysis because their insights are not only practical, they’re essential. While that sounds like an HR directive, it also completely aligns with our goals to help businesses run leaner and more effectively.
Process improvement doesn’t have to be intimidating. While Lean Six Sigma offers valuable tools, its foundational ideas are rooted in good judgment and practical thinking.
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Waste less.
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Work smarter.
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Listen more.
It is a method worth following, but it’s also common sense, applied consistently.
We bring this philosophy to every client engagement. Whether we're streamlining mailroom operations, optimizing document workflows, or improving administrative processes, we start with what makes sense and build from there.
In the end, the smartest solutions are often the simplest, the easiest to implement, and the most effective in building business excellence.
It’s all a matter of Consider It Done.